OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
4.5 ★
345 reviews
What merchants actually report
4.74average· 324 reviews analyzed· 232 with written feedback
88% 5★7% ≤3★

54% of attributable reviewers are United States merchants. 35% had used the app for a year or more when they reviewed.

The developer replies to 77% of reviews overall and 88% of critical ones.

Recent reviewers rate Helium Customer Fields 4.25, below its 4.74 lifetime average.

Rating · last 90d
4.25
Recent direction
Replies to reviews
77%
Developer response rate
Replies to critical
88%
On 3★ and below
Long-term reviewers
35%
Using 1yr+ at review
Top merchant markets
United States 54%Canada 9%United Kingdom 7%Japan 5%Australia 4%
Tenure when reviewed
under a day 9%days 26%months 30%a year or more 35%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
Basic
$15/month
14-day free trial
  • • All standard Shopify fields
  • • Custom fields (metafields)
  • • Field validation
  • • Email notifications
  • • Form steps (multi-step forms)
Pro
$30/month
14-day free trial
  • • All features from Basic
  • • Customer auto-tagging
  • • Form rules / conditional logic
  • • App integrations
  • • 5 forms
Advanced
$60/month
14-day free trial
  • • All features from Pro
  • • Account Approval
  • • REST API access
  • • Priority support
  • • Unlimited forms
Plus
$200/month
14-day free trial
  • • All features from Advanced
  • • Dedicated account manager
  • • Sync more than 50k customers
  • • Plans start at $200
  • • See all pricing options for more info
What does Helium Customer Fields do?

Register customers with extra fields, create wholesale application forms, automatic customer tags, and much more.

  • Simple drag-and-drop form builder with field types for nearly any use case
  • Approve Wholesale/B2B customers with account approval or email verification
  • Allow customers to edit their own data (name, email, or custom fields)
  • Configure automatic and/or conditional customer tags to organize customer groups
  • Developer-friendly! Front-end and back-end APIs are available for custom builds

Features

Accounts and loginEmail verificationAccounts portalProfilesTaggingActivation linkRegistration formsCustom fieldsApprove requestsCustom rulesFormsApplicationsContactsCustomFeedbackFile uploadMulti-stepRegistrationsSurveysWholesaleDrag-and-drop editorCustom CSSEmbedded formsEmail templatesDynamic logicConditional logicEmail responsesAuto-syncData exportDashboardForm limitsStatus trackingHistoryAnalyticsCAPTCHA
Review history
Daily review count on the Shopify App Store
345+34 · 30d~1.1/day· Rating steady at 4.5★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Accounts and login
    #15▼1
  • Forms
    #16▼2

Tracked daily · last 30 days · as of 2026-09-25

Catalog position
Within Accounts and login on the App Store
Rank by reviews
#3 of 178
Review percentile
99th
Rating percentile
60th
On the App Store
11.2 yrs
Works with
Integrations listed for Helium Customer Fields
CheckoutCustomer accountsShopify FlowShopify AdminAlloyCustomerHubHappy Birthday DiscountsOmnisendSlackZapier
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Frequently asked questions

Register customers with extra fields, create wholesale application forms, automatic customer tags, and much more. It's a accounts and login tool for ecommerce stores.