Helium Customer Fields
Shopify accounts and login app by Helium·Create customer sign-up forms as unique as your business, and save custom data to customer accounts.
Snapshot
Ongoing.AI tracks Helium Customer Fields daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
4.60
312 reviews
Pricing
From $15/mo
free_trial
Built for Shopify
No
Years live
10
launched Jul 22, 2015
Last updated
Jul 1, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
+0
28-day Δ
+7
Rating change
7-day Δ
+0.00
28-day Δ
+0.00
Category rank over time
Where Helium Customer Fields sits day-by-day in Accounts and login.
Position across the Accounts and login page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Accounts and login leaderboard →
Catalog position
Where Helium Customer Fields sits in the App Store.
Rank and percentile inside the Accounts and login category — the competitive shape of the niche around this app.
Rank in Accounts and login
#3
of 183 active apps
Review count percentile
99th
vs category siblings
Rating percentile
55th
vs category siblings
Years on App Store
10
since 2015
Listing change cadence
What Helium Customer Fields has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 2
2026-06-30 → 2026-07-01
Shopify Lastmod · Jul 1
2026-06-29 → 2026-06-30
Shopify Lastmod · Jun 30
2026-06-28 → 2026-06-29
Reviews
What merchants are saying
- 95%positive338
- 3%neutral9
- 3%negative10
Popular mentions
- customer support
- app functionality
- performance
- bugs
- ease of use
Top themes
- customer support1
- app functionality1
- performance1
- bugs1
- ease of use1
What merchants praise
“Very prompt support and great customer service. I had spent a bunch of time trying to figure out how to do something, and eventually gave up and asked them if there was a way to do it, and BAM they made the change for me within an hour! Update 2023: Still excellent, and new features since my initial review in 2018 have allowed me to do lots of new things. 6 stars!”
What merchants complain about
“Unfortunately not working for me. I keep asking specific questions and the responses are not very helpful and it takes many hours to get a reply. Shopify recommneded this app to me, but I cannot recommend beause it did not solve and did not do what I needed it to.”
Plans
Helium Customer Fields pricing tiers.
Basic
$15/month
- All standard Shopify fields
- Custom fields (metafields)
- Field validation
- Email notifications
- Form steps (multi-step forms)
- Filter and export customer data
- Form revision history
- 2 forms
Pro
$30/month
- All features from Basic
- Customer auto-tagging
- Form rules / conditional logic
- App integrations
- 5 forms
Advanced
$60/month
- All features from Pro
- Account Approval
- REST API access
- Priority support
- Unlimited forms
Plus
$200/month
- All features from Advanced
- Dedicated account manager
- Sync more than 50k customers
- Plans start at $200
- See all pricing options for more info
Capabilities
What Helium Customer Fields can do.
The 34 capabilities Helium Customer Fields lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
Accounts and login
Customer login
1- Email verification
Account management
6- Accounts portal
- Profiles
- Tagging
- Activation link
- Registration forms
- Custom fields
Access control
2- Approve requests
- Custom rules
Forms
Form types
9- Applications
- Contacts
- Custom
- Feedback
- File upload
- Multi-step
- Registrations
- Surveys
- Wholesale
Customization
7- Drag-and-drop editor
- Custom fields
- Custom CSS
- Embedded forms
- Email templates
- Dynamic logic
- Conditional logic
Data management
9- Email responses
- Auto-sync
- Data export
- Dashboard
- Form limits
- Status tracking
- History
- Analytics
- CAPTCHA
FAQ
Helium Customer Fields — frequently asked questions.
What is Helium Customer Fields on Shopify?
How much does Helium Customer Fields cost?
Is Helium Customer Fields free?
When was Helium Customer Fields launched?
Is Helium Customer Fields Built for Shopify?
What are the best Helium Customer Fields alternatives?
What complaints come up about Helium Customer Fields?
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running Helium Customer Fields.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Helium Customer Fields on the Shopify App Store ↗