CustomerGenius

Shopify fraud app by homedoctor LLC·Detect customers reusing discounts with multiple emails. Auto-refund fraud before orders ship.

Snapshot

5.00(4 reviews)#49of 216 inFraud

Ongoing.AI tracks CustomerGenius daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesFraud

Rating

5.00

4 reviews

Pricing

From $9/mo

free_trial

Built for Shopify

No

Years live

1

launched Oct 7, 2024

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

—

28-day Δ

+0

Rating change

7-day Δ

—

28-day Δ

+0.00

4.103.803.503.202.905.003.752.501.250.00May 28May 31Jun 3Jun 6Jun 10Total reviewsRating (0–5)
CustomerGenius added 0 reviews over the last 28 days.

Category rank over time

Where CustomerGenius sits day-by-day in Fraud.

Position across the Fraud page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Fraud leaderboard →

#35#41#47#53#59May 28May 31Jun 4Jun 7Jun 11CustomerGenius · #57Fraud Falcon ‑ Fraud Filter · #56eSolver OTP Bangladesh · #58
Best position observed: #46. CustomerGenius slipped 6 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where CustomerGenius sits in the App Store.

Rank and percentile inside the Fraud category — the competitive shape of the niche around this app.

Rank in Fraud

#49

of 216 active apps

Review count percentile

76th

vs category siblings

Rating percentile

81th

vs category siblings

Years on App Store

1

since 2024

Listing change cadence

What CustomerGenius has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+15shopify_lastmod: 2026-06-11 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-27 → 2026-06-30

Shopify Lastmod · Jun 28

2026-06-25 → 2026-06-27

Shopify Lastmod · Jun 26

2026-06-16 → 2026-06-25

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(4 reviews)
  • 100%positive4
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “Amazing app, and amazing team! If your store offers first-time customer discount codes, you need the Customer Genius app! We use first customer discounts, and they're getting a LOT of abuse, customers creating throw-away email accounts in order to continually order using new customer codes. This app is a godsend, as are the dev team! It works like a charm, and every feature request I've come up with, they've implemented, often within a day or two of asking.”
    Cworks · 5★ · 2026-05-14

    Plans

    CustomerGenius pricing tiers.

    Starter Plan

    $9.99/month

    • Up to 2,500 orders

    Pro

    $19.99/month

    • 2,501 to 5,000 orders per month

    Elite

    $29.99/month

    • Above 5,000 orders

    Capabilities

    What CustomerGenius can do.

    The 17 capabilities CustomerGenius lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Fraud types

    2
    • Fake accounts
    • Payments

    Prevention tools

    9
    • Order validation
    • Order hold
    • Auto-cancel
    • Custom rules
    • Blocklists
    • Spam blocking
    • AI-powered detection
    • Fraud filters
    • Automated workflows

    Alerts and analytics

    6
    • High-risk alerts
    • Suspicious activity
    • Custom alerts
    • Fraud notifications
    • Visitor analytics
    • Email notifications

    FAQ

    CustomerGenius — frequently asked questions.

    What is CustomerGenius on Shopify?
    CustomerGenius is a Shopify app in the Fraud category. CustomerGenius helps Shopify merchants catch customers who create multiple email accounts to reuse discount codes and free product promotions. Every discounted order is scored against prior orders across email, phone, shipping address, billing address, and name. Flagged orders can be held for manual review or automatically cancelled and refunded before they ship, or simply trigger an email alert. A customer blocklist also handles known bad actors. Integrates with Recharge and ShipStation. It averages 5.00 out of 5 across 4 merchant reviews on the Shopify App Store.
    How much does CustomerGenius cost?
    CustomerGenius has 3 paid plans on the Shopify App Store, starting at $9/month and going up to $29.99/month.
    Is CustomerGenius free?
    No, CustomerGenius is a paid Shopify app. Plans start at $9/month on the Shopify App Store.
    When was CustomerGenius launched?
    CustomerGenius launched on October 7, 2024 — over 1 year on the Shopify App Store. In that time it has gathered 4 merchant reviews.
    Is CustomerGenius Built for Shopify?
    CustomerGenius does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best CustomerGenius alternatives?
    Merchants commonly compare CustomerGenius with Blockify Fraud Filter, Blocker, Chargeflow Prevent Chargebacks, Blocky Fraud Filter IP Blocker, and Dakaas Fraud Filter, Antitheft. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Blockify

    Blockify Fraud Filter, Blocker

    4.90★1,541

    Chargeflow, Inc.

    Chargeflow Prevent Chargebacks

    4.60★384

    Known for: customer-support

    Effective Apps

    Blocky Fraud Filter IP Blocker

    4.60★302

    Known for: pricing

    Dakaas

    Dakaas Fraud Filter, Antitheft

    4.80★229

    Known for: bug

    Browse more inAll Fraud apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running CustomerGenius.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Track CustomerGenius — free Start free

    Prefer the source? View CustomerGenius on the Shopify App Store ↗