OngoingAI

CustomerGenius usage & market intelligence

Shopify rating

5.0 ★

4 reviews

Pricing
Free trial available
Starter Plan$9.99/month

14-day free trial

  • • Up to 2,500 orders
Pro$19.99/month

14-day free trial

  • • 2,501 to 5,000 orders per month
Elite$29.99/month

14-day free trial

  • • Above 5,000 orders
What does CustomerGenius do?

Stop multi-email discount abuse on your Shopify store. CustomerGenius scores every discounted order and auto-cancels fraudulent orders before they ship.

  • Catches customers reusing discounts across multiple email accounts
  • Choose between email alerts, held orders, or automatic refunds
  • Integrations with Recharge and Shipstation

Features

FraudFake accountsPaymentsOrder validationOrder holdAuto-cancelCustom rulesBlocklistsSpam blockingAI-powered detectionFraud filtersAutomated workflowsHigh-risk alertsSuspicious activityCustom alertsFraud notificationsVisitor analyticsEmail notifications
Review history
Daily review count on the Shopify App Store
4±0 · 12d· Rating steady at 5.0★
Aug 10Aug 21

Daily tracking from Aug 10, 2026 through today · 11 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Fraud#40 on Aug 15 → #56 on Aug 21 · 7 observed days#56▼16

Tracked daily · last 7 days · as of 2026-08-21

Catalog position
Within Fraud on the App Store
Rank by reviews
#45 of 215
Review percentile
80th
Rating percentile
100th
On the App Store
1.9 yrs
Works with
Integrations listed for CustomerGenius
RechargeShipstation
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Frequently asked questions

Stop multi-email discount abuse on your Shopify store. CustomerGenius scores every discounted order and auto-cancels fraudulent orders before they ship. It's a fraud tool for ecommerce stores.