ContactBox

Shopify forms app by ContactBox·Create and embed custom forms for contact, returns, and support. Then, Manage submissions easily.

Snapshot

#102of 169 inForms

ContactBox is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesForms

Pricing

From $2/mo

free_trial

Built for Shopify

No

Years live

5

launched Apr 15, 2021

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where ContactBox sits in the App Store.

Rank and percentile inside the Forms category — the competitive shape of the niche around this app.

Rank in Forms

#102

of 169 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

5

since 2021

Listing change cadence

What ContactBox has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-04-30 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 24, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-04-30 → 2026-06-16

PricingIdentity & listingCadence

Plans

ContactBox pricing tiers.

ContactBox Prime

$2.99/month

    Capabilities

    What ContactBox can do.

    The 2 capabilities ContactBox lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Form types

    1
    • Contacts

    Customization

    1
    • Custom fields

    FAQ

    ContactBox — frequently asked questions.

    What is ContactBox on Shopify?
    ContactBox, officially listed on the Shopify App Store as ContactBox: Contact Form, is a Shopify app in the Forms category. Build and manage fully customizable forms for contact, returns, and support. Unlike basic form builders, this app lets you create multiple unique forms and embed them on any page of your store. Easily track and organize submissions by assigning statuses, so you can process customer messages and requests more efficiently. Whether it’s a return form or support inquiry, this app helps streamline communication and improve your store’s workflow.
    How much does ContactBox cost?
    ContactBox has a single paid plan at $2/month on the Shopify App Store.
    Is ContactBox free?
    No, ContactBox is a paid Shopify app. Plans start at $2/month on the Shopify App Store.
    When was ContactBox launched?
    ContactBox launched on April 15, 2021 — over 5 years on the Shopify App Store.
    Is ContactBox Built for Shopify?
    ContactBox does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best ContactBox alternatives?
    Merchants commonly compare ContactBox with Powerful Contact Form Builder, Hulk Contact Form Builder, POWR Contact Form Builder, and QS Request a Quote, Hide Price. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Powerful Form

    Powerful Contact Form Builder

    4.90★2,307

    HulkApps

    Hulk Contact Form Builder

    4.80★1,872

    Known for: bug

    POWR.io

    POWR Contact Form Builder

    4.60★679

    Known for: customer-support

    Quote Snap

    QS Request a Quote, Hide Price

    4.80★666
    Browse more inAll Forms apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running ContactBox.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Track ContactBox — free Start free

    Prefer the source? View ContactBox on the Shopify App Store ↗