ChargeDesk

Shopify invoices and receipts app by ChargeDesk·Connect your store with your helpdesk. See customer orders, perform refunds and create new orders.

Snapshot

#307of 376 inInvoices and receipts

ChargeDesk is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesInvoices and receiptsHelpdesk

Pricing

From $29/mo

free_trial

Built for Shopify

No

Years live

4

launched Jul 15, 2021

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where ChargeDesk sits in the App Store.

Rank and percentile inside the Invoices and receipts category — the competitive shape of the niche around this app.

Rank in Invoices and receipts

#307

of 376 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

4

since 2021

Listing change cadence

What ChargeDesk has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+13shopify_lastmod: 2026-06-11 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-06-11 → 2026-06-16

PricingIdentity & listingCadence

Plans

ChargeDesk pricing tiers.

Hobby Plan

$29/month

  • Up to 1200 Recent Customers
  • Up to 4 Active Agents

Startup Plan

$99/month

  • Up to 6000 Recent Customers
  • Up to 13 Active Agents

Business Plan

$249/month

  • Up to 36000 Recent Customers
  • Up to 36 Active Agents

Enterprise Plan

$749/month

  • Up to 180000 Recent Customers
  • Up to 120 Active Agents

Capabilities

What ChargeDesk can do.

The 30 capabilities ChargeDesk lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Invoices and receipts

Document types

7
  • Invoices
  • Receipts
  • Credit notes
  • Draft orders
  • Order confirmations
  • Refunds
  • Returns

Customization

8
  • Color and font
  • Branding
  • Fields
  • Sender email
  • Tax calculation
  • Logos
  • Multi-currency
  • Multi-language

File management

5
  • Email automation
  • PDF generation
  • Reports
  • Data security
  • Sequential numbering

Helpdesk

Channels

6
  • Email
  • SMS
  • Live chat
  • Phone
  • Self-service
  • Contact form

Workflow automation

4
  • Ticketing
  • Order tracking
  • Customer notifications
  • Reports

FAQ

ChargeDesk — frequently asked questions.

What is ChargeDesk on Shopify?
ChargeDesk is a Shopify app in the Invoices and receipts category. ChargeDesk connects your Shopify store with your existing helpdesk. We offer native integrations with all the most popular helpdesks including Zendesk, Freshdesk, Intercom, Help Scout, Front, Hubspot, LiveAgent and more! See your customer's billing history next to support tickets and conversations. Perform refunds and create new orders all inside your helpdesk. Help your company deliver remarkable billing support!
How much does ChargeDesk cost?
ChargeDesk has 4 paid plans on the Shopify App Store, starting at $29/month and going up to $749/month.
Is ChargeDesk free?
No, ChargeDesk is a paid Shopify app. Plans start at $29/month on the Shopify App Store.
When was ChargeDesk launched?
ChargeDesk launched on July 15, 2021 — over 4 years on the Shopify App Store.
Is ChargeDesk Built for Shopify?
ChargeDesk does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best ChargeDesk alternatives?
Merchants commonly compare ChargeDesk with Order Printer Pro, Tidio, Vify Order Printer PDF Invoice, and EZLabel. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Order Printer

Order Printer Pro: PDF Invoice

4.90★2,537

Known for: bug

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: customer-support

Vify Order Printer

Vify Order Printer PDF Invoice

4.90★1,129

Bitnext

EZLabel: Australia Post Ship

5.00★770
Browse more inAll Invoices and receipts apps All Helpdesk apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running ChargeDesk.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track ChargeDesk — free Start free

Prefer the source? View ChargeDesk on the Shopify App Store ↗