OngoingAI

ChargeBack Shield usage & market intelligence

Pricing
Free trial available
Starter$14.99/month

7-day free trial

  • Real-time risk scoring on every order
  • Review queue for flagged orders
  • Auto-hold HIGH risk fufilments
  • Auto-tag risky customers in shopify
  • Pre-check tool to look up any customer
Growth$24.99/month

7-day free trial

  • Everything in Starter
  • Cross-store fraud network
  • Shopify flow integration
  • 75-historical backfill on install
  • Up to 350 orders per month
Scale$49.99/month
  • Everything in Growth
  • Customer blocklist and allowlist
  • Email alerts sfor HIGH risk orders
  • 200-historical backfill on install
  • Up to 800 orders per month
Pro$99.99/month
  • Everything in Scale
  • 500-order historical backfill on install
  • Up to 2000 orders per month
What does ChargeBack Shield do?

Score every order for fraud risk, track customer refund history, and win chargebacks with AI-generated dispute letters. Built for Shopify merchants.

  • Automated risk scoring on every order using 13 behavioral signals
  • Customer risk profiles tracking refund history across all orders
  • AI-generated chargeback dispute letters built from your order data
  • Review queue with one-click hold, approve, or tag for risky orders
  • Cross-store fraud detection to identify customers abusing multiple shops

Features

FraudChargebacksFake accountsOrder validationOrder holdCustom rulesBlocklistsAI-powered detectionFraud filtersAutomated workflowsHigh-risk alertsChargeback alertsSuspicious activityCustom alertsFraud notificationsChargeback analyticsRisk reportsEmail notifications
Review history
Daily review count on the Shopify App Store
0±0 · 10d· Rating steady at 0.0
Aug 10Aug 19

Daily tracking from Aug 10, 2026 through today · 9 days observed

Catalog position
Within Fraud on the App Store
Rank by reviews
#125 of 213
Review percentile
42th
Rating percentile
62th
On the App Store
0.3 yrs

Frequently asked questions

Score every order for fraud risk, track customer refund history, and win chargebacks with AI-generated dispute letters. Built for Shopify merchants. It's a fraud tool for ecommerce stores.