Trouble Tracker | Chargeback

Shopify fraud app by Chargeback Resolver LLC·Secure your store with chargeback defense & hunt down order problems before they impact fulfillment.

Snapshot

2.10(4 reviews)#51of 216 inFraud

Ongoing.AI tracks Trouble Tracker | Chargeback daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesFraud

Rating

2.10

4 reviews

Pricing

From $0/mo

freemium

Built for Shopify

No

Years live

3

launched Jun 16, 2023

Last updated

Jul 1, 2026

Shopify listing

Catalog position

Where Trouble Tracker | Chargeback sits in the App Store.

Rank and percentile inside the Fraud category — the competitive shape of the niche around this app.

Rank in Fraud

#51

of 216 active apps

Review count percentile

76th

vs category siblings

Rating percentile

60th

vs category siblings

Years on App Store

3

since 2023

Listing change cadence

What Trouble Tracker | Chargeback has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+12shopify_lastmod: 2026-05-29 → 2026-06-14works_with: Shopify Admin → noneshopify_lastmod: 2026-06-14 → 2026-06-16works_with: none → Shopify Adminshopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-25works_with: Shopify Admin → noneshopify_lastmod: 2026-06-25 → 2026-06-30works_with: none → Shopify Adminshopify_lastmod: 2026-06-30 → 2026-07-01Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Works With · Jul 2

none → Shopify Admin

Shopify Lastmod · Jul 1

2026-06-25 → 2026-06-30

PricingIdentity & listingCadence

Reviews

What merchants are saying

2.10(4 reviews)
  • 83%positive5
  • 0%neutral0
  • 17%negative1

Popular mentions

  • customer support
  • chargeback handling
  • payment processing

Top themes

  1. customer support1
  2. chargeback handling1
  3. payment processing1

What merchants praise

“Amazing app with an even better team! The app runs seamlessly in the background with very little to no attention needed by our team unless there is an issue with an order (which is what we wanted!). The Shipstation integration helps with fulfillment communication and keeps questionable orders from being shipped while they are under review by the Trouble Tracker Team. Overall - this app is great and we are very happy we switched to it!”
EVLUTION NUTRITION · 5★ · 2024-01-10

Plans

Trouble Tracker | Chargeback pricing tiers.

Free

Free to install

    Capabilities

    What Trouble Tracker can do.

    The 3 capabilities Trouble Tracker lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Fraud types

    1
    • Chargebacks

    Prevention tools

    1
    • Fraud filters

    Alerts and analytics

    1
    • High-risk alerts

    FAQ

    Trouble Tracker — frequently asked questions.

    What is Trouble Tracker on Shopify?
    Trouble Tracker, officially listed on the Shopify App Store as Trouble Tracker | Chargeback, is a Shopify app in the Fraud category. Introducing Chargeback Resolver: A powerful app protecting your e-commerce store from credit card disputes & problematic orders. Our technology streamlines the chargeback rebuttal process, resulting in increased win rates & returned revenue. Simultaneously, our advanced Trouble Tracker identifies problematic orders & headache customers to provide real-time alerts for merchants to understand the risks associated with an order. It averages 2.10 out of 5 across 4 merchant reviews on the Shopify App Store.
    How much does Trouble Tracker cost?
    Trouble Tracker is priced at $0/month on the Shopify App Store.
    When was Trouble Tracker launched?
    Trouble Tracker launched on June 16, 2023 — over 3 years on the Shopify App Store. In that time it has gathered 4 merchant reviews.
    Is Trouble Tracker Built for Shopify?
    Trouble Tracker does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Trouble Tracker alternatives?
    Merchants commonly compare Trouble Tracker with Blockify Fraud Filter, Blocker, Chargeflow Prevent Chargebacks, Blocky Fraud Filter IP Blocker, and Dakaas Fraud Filter, Antitheft. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Blockify

    Blockify Fraud Filter, Blocker

    4.90★1,541

    Chargeflow, Inc.

    Chargeflow Prevent Chargebacks

    4.60★384

    Known for: pricing

    Effective Apps

    Blocky Fraud Filter IP Blocker

    4.60★302

    Known for: pricing

    Dakaas

    Dakaas Fraud Filter, Antitheft

    4.80★229

    Known for: bug

    Browse more inAll Fraud apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Trouble Tracker | Chargeback.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Track Trouble Tracker | Chargeback — free Start free

    Prefer the source? View Trouble Tracker | Chargeback on the Shopify App Store ↗