OngoingAI

Chargeback usage & market intelligence

Shopify rating

4.9 ★

116 reviews

What merchants actually report
4.88average· 103 reviews analyzed· 102 with written feedback
95% 5★3% ≤3★

44% of attributable reviewers are United States merchants. 2% had used the app for a year or more when they reviewed.

The developer replies to 42% of reviews overall and 67% of critical ones.

Recent sentiment holds steady at 4.87, in line with the 4.88 lifetime average.

Rating · last 90d

4.87

Recent direction

Replies to reviews

42%

Developer response rate

Replies to critical

67%

On 3★ and below

Long-term reviewers

2%

Using 1yr+ at review

Top merchant markets

United States 44%Netherlands 17%United Kingdom 14%Canada 7%Hong Kong SAR 4%

Tenure when reviewed

under a day 10%days 42%months 47%a year or more 2%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free to install
FreeFree to install
What does Chargeback do?

Protect yourself against chargebacks with our chargeback prevention software.

  • Quick and easy setup
  • Chargeback prevention on autopilot - No work required from you
  • Extensive overview of all chargebacks
  • No contracts required, cancel anytime
  • Works with Visa, MasterCard, American Express, and Discover

Features

FraudChargebacksOrder validationFraud filtersChargeback alertsChargeback analyticsEmail notifications
Review history
Daily review count on the Shopify App Store
116+29 · 28d~1.0/day· Rating steady at 4.9★
Aug 10Sep 6

Daily tracking from Aug 10, 2026 through today · 27 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Fraud#5 on Aug 15 → #4 on Sep 6 · 23 observed days#4▲1

Tracked daily · last 23 days · as of 2026-09-06

Catalog position
Within Fraud on the App Store
Rank by reviews
#8 of 229
Review percentile
97th
Rating percentile
82th
On the App Store
2 yrs
Works with
Integrations listed for Chargeback: Auto Prevention
AirwallexAlmost all payment processorsauthorize.netBraintreeOceanpaymentStripe
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Frequently asked questions

Protect yourself against chargebacks with our chargeback prevention software. It's a fraud tool for ecommerce stores.