CallbackRequest

Shopify forms app by ShopFox·Add a "Callback request" button to your store to increase the number of leads you receive

Snapshot

5.00(1 reviews)#70of 169 inForms

Ongoing.AI tracks CallbackRequest daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesFormsPop-ups

Rating

5.00

1 reviews

Pricing

From $9/mo

freemium

Built for Shopify

No

Years live

6

launched Aug 15, 2019

Last updated

Jul 3, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+0

28-day Δ

+0

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

2.001.501.000.500.005.003.752.501.250.00May 28Jun 6Jun 15Jun 24Jul 4Total reviewsRating (0–5)
CallbackRequest added 0 reviews over the last 28 days.

Category rank over time

Where CallbackRequest sits day-by-day in Forms.

Position across the Forms page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Forms leaderboard →

#41#49#57#65#73May 28May 31Jun 4Jun 7Jun 11CallbackRequest · #71Geekify · #70Amplius Customer Fields · #72
Best position observed: #59. CallbackRequest slipped 8 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where CallbackRequest sits in the App Store.

Rank and percentile inside the Forms category — the competitive shape of the niche around this app.

Rank in Forms

#70

of 169 active apps

Review count percentile

49th

vs category siblings

Rating percentile

80th

vs category siblings

Years on App Store

6

since 2019

Listing change cadence

What CallbackRequest has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-05-28 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-03Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 4

2026-06-30 → 2026-07-03

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-05-28 → 2026-06-16

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(1 reviews)
  • 50%positive1
  • 0%neutral0
  • 50%negative1

Top themes

    What merchants praise

    “I use this app and it is very good, easy and I don't lose customers, besides the customer service is impressive good I definitely recommend it.”
    DENTAMED USA · 5★ · 2019-08-21

    What merchants complain about

    “Tried it. It didn’t work, button didn’t work. Really glitchy and started showing errors on my page. I found another app that seems is much better.”
    Sumo Sleep · 2★ · 2019-08-23

    Plans

    CallbackRequest pricing tiers.

    Free

    Free

    • Up to 10 leads per month
    • Phone, SMS, and WhatsApp selection

    Basic

    $9/month

    • Up to 20 leads per month
    • Real-time SMS alerts
    • Phone, SMS, and WhatsApp selection

    Professional

    $19/month

    • Up to 100 leads per month
    • Real-time SMS alerts
    • Phone, SMS, and WhatsApp selection

    Enterprise

    $79/month

    • Unlimited leads per month
    • Real-time SMS alerts
    • Phone, SMS, and WhatsApp selection

    Capabilities

    What CallbackRequest can do.

    The 5 capabilities CallbackRequest lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Forms

    Form types

    3
    • Contacts
    • Pop-ups
    • Wholesale

    Pop-ups

    Pop-up types

    2
    • SMS pop-ups
    • Forms

    FAQ

    CallbackRequest — frequently asked questions.

    What is CallbackRequest on Shopify?
    CallbackRequest is a Shopify app in the Forms category. CallbackRequest adds a highly customizable "Callback request" button to your product pages. Your customers can choose if they want to be contacted via phone, SMS, or WhatsApp. You can modify these contact options depending on your preferences. Select your own colors and labels to match your store's design. Especially for higher-value or customized products, adding a way for your customers to easily talk to you can greatly increase your conversion rates. It averages 5.00 out of 5 across 1 merchant reviews on the Shopify App Store.
    How much does CallbackRequest cost?
    CallbackRequest offers a free plan and 3 paid plans starting at $9/month and going up to $79/month. The free plan includes Up to 10 leads per month and Phone, SMS, and WhatsApp selection. The paid plans unlock advanced features beyond what's available on the free tier.
    Is CallbackRequest free?
    Yes — CallbackRequest offers a free plan alongside paid options. The free plan includes Up to 10 leads per month and Phone, SMS, and WhatsApp selection. Paid plans start at $9/month for advanced features.
    When was CallbackRequest launched?
    CallbackRequest launched on August 15, 2019 — over 6 years on the Shopify App Store. In that time it has gathered 1 merchant reviews.
    Is CallbackRequest Built for Shopify?
    CallbackRequest does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best CallbackRequest alternatives?
    Merchants commonly compare CallbackRequest with Pop Convert, SendWILL Popup Email Marketing, Smile, and Omnisend Email Marketing & SMS. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Pop Convert

    Pop Convert ‑ Pop Ups, Banners

    4.90★8,308

    Known for: pricing

    SendWILL

    SendWILL Popup Email Marketing

    4.90★7,085

    Known for: customer-support

    Smile.io

    Smile: Loyalty Program Rewards

    4.90★4,297

    Omnisend

    Omnisend Email Marketing & SMS

    4.80★2,968

    Known for: customer-support

    Browse more inAll Forms apps All Pop-ups apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running CallbackRequest.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Track CallbackRequest — free Start free

    Prefer the source? View CallbackRequest on the Shopify App Store ↗