HD

Block Customer & Returns, officially listed on the Shopify App Store as HD : Block Customer & Returns, is a Shopify app in the Fraud category. Tired of customers who buy and return constantly? Block Customer & Stop Returns helps you build a firewall against serial returners, scammers, and toxic buyers. Simply add their Email, Phone, or Address to the blacklist, and they will be blocked at Checkout immediately.

Block Customer & Returns offers a free plan and 2 paid plans starting at $4/month and going up to $9.9/month. The free plan includes 5 active email/phone rules, Checkout blocking mode, Simulation & block logs, and Basic blacklist manager. The paid plans unlock advanced features beyond what's available on the free tier.

Yes — Block Customer & Returns offers a free plan alongside paid options. The free plan includes 5 active email/phone rules, Checkout blocking mode, and Simulation & block logs. Paid plans start at $4/month for advanced features.

Block Customer & Returns launched on June 5, 2026.

Block Customer & Returns does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare Block Customer & Returns with Blockify Fraud Filter, Blocker, Chargeflow Prevent Chargebacks, Blocky Fraud Filter IP Blocker, and Dakaas Fraud Filter, Antitheft. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.