Bad Customer

Bad Customer is a Shopify app in the Fraud category. Bad Customer helps you avoid shipping goods to customers who have a habit of charging back their purchases or make excessive refund requests. We say enough is enough. Bad Customer isn't like other anti-fraud tools. Most anti-fraud tools use algorithms to try to look for suspicious activity. We think the solution is much less complicated; we identify the "bad customers" by looking at their chargeback history with other sites. It averages 3.70 out of 5 across 9 merchant reviews on the Shopify App Store.

Bad Customer is free to install and use on Shopify — there are no paid plans on this app.

Yes — Bad Customer is free to install and use on Shopify. There are no paid plans.

Bad Customer launched on March 19, 2021 — over 5 years on the Shopify App Store. In that time it has gathered 9 merchant reviews.

Bad Customer does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare Bad Customer with Blockify Fraud Filter, Blocker, Chargeflow Prevent Chargebacks, Blocky Fraud Filter IP Blocker, and Dakaas Fraud Filter, Antitheft. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.