OngoingAI

Bad Customer usage & market intelligence

Shopify rating

2.2 ★

11 reviews

What does Bad Customer do?

Bad Customer helps you avoid shipping goods to customers who have a habit of charging back their purchases or make excessive refund requests. We sa...

  • Identifies customers who have charged back on other sites.
  • Flag orders to PO Boxes or when billing/shipping are in different states.
  • Flag orders from customers who create multiple accounts.

Features

Fraud
Review history
Daily review count on the Shopify App Store
11+3 · 29d~0.1/day· Rating 3.7★ → 2.2★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Fraud#90▼8

Tracked daily · last 30 days · as of 2026-09-15

Catalog position
Within Fraud on the App Store
Rank by reviews
#34 of 235
Review percentile
86th
Rating percentile
65th
On the App Store
5.5 yrs
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Frequently asked questions

Bad Customer helps you avoid shipping goods to customers who have a habit of charging back their purchases or make excessive refund requests. We sa... It's a fraud tool for ecommerce stores.