OngoingAI

Bad Customer usage & market intelligence

Shopify rating

3.7 ★

8 reviews

What does Bad Customer do?

Bad Customer helps you avoid shipping goods to customers who have a habit of charging back their purchases or make excessive refund requests. We sa...

  • Identifies customers who have charged back on other sites.
  • Flag orders to PO Boxes or when billing/shipping are in different states.
  • Flag orders from customers who create multiple accounts.

Features

Fraud
Review history
Daily review count on the Shopify App Store
8±0 · 12d· Rating steady at 3.7★
Aug 10Aug 21

Daily tracking from Aug 10, 2026 through today · 11 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Fraud#84 on Aug 15 → #83 on Aug 21 · 7 observed days#83▲1

Tracked daily · last 7 days · as of 2026-08-21

Catalog position
Within Fraud on the App Store
Rank by reviews
#34 of 215
Review percentile
85th
Rating percentile
69th
On the App Store
5.4 yrs
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Frequently asked questions

Bad Customer helps you avoid shipping goods to customers who have a habit of charging back their purchases or make excessive refund requests. We sa... It's a fraud tool for ecommerce stores.