OngoingAI

Backstop usage & market intelligence

Pricing
Free plan available
FreeFree
  • • Dispute watch every 6 hours
  • • Deadline emails at 7, 3 and 1 days
  • • Queue with deadlines and reason codes
  • • Unlimited disputes
  • • Upgrade to Pro any time
Pro$19/month

14-day free trial

  • • Everything in Free
  • • Evidence pack PDFs
  • • Analytics by outcome and reason
  • • Unlimited disputes
  • • Cancel in one click
What does Backstop do?

Backstop watches your Shopify Payments disputes, emails you before every evidence deadline, and builds the evidence pack from your order data. You approve it.

  • Automatic dispute watch every 6 hours with deadline countdowns in days
  • Reason code coaching: what each dispute type needs as evidence
  • Evidence packs assembled from your order data, previewed as the exact PDF
  • You approve everything. Nothing is ever submitted without you
  • Your refund policy automatically included in every evidence pack

Features

FraudChargebacksChargeback alertsChargeback analyticsApp notifications
Review history
Daily review count on the Shopify App Store
0±0 · 4d· Rating steady at 0.0★
Sep 11Sep 14

Daily tracking from Aug 10, 2026 through today · 4 days observed · sign up free for the full history →

Catalog position
Within Fraud on the App Store
Rank by reviews
#232 of 235
Review percentile
2th
Rating percentile
62th
On the App Store
0 yrs
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Frequently asked questions

Backstop watches your Shopify Payments disputes, emails you before every evidence deadline, and builds the evidence pack from your order data. You approve it. It's a fraud tool for ecommerce stores.