Chat · refreshed Jun 12, 2026

Aircall for Shopify

by Aircall · Order context on every call. AI Actions. Cart recovery. An AI Communication Platform for Merchants.

2 reviews, 1.00 average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.

Rating

1.00

2 reviews

Pricing

From $120/mo

free_trial

Built for Shopify

No

Years live

3

launched Oct 12, 2022

Last updated

Jun 10, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

28-day Δ

+0

Rating change

7-day Δ

28-day Δ

+0.00

Catalog position

Where Aircall sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#254

of 767 active apps

Review count percentile

65th

vs category siblings

Rating percentile

54th

vs category siblings

Years on App Store

3

since 2022

Listing change cadence

What Aircall has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 daysname: set to Aircalltagline: set to Elevate the customer experience …description: set to Personalize conversations Inboun…icon_url: set to https://cdn.shopify.com/app-stor…pricing_model: set to free_trialpricing_tiers: set to Essentials (+1 more)primary_price_value: set to 120categories: set to Chat (+1 more)launched_at: set to Oct 12, 2022works_with: set to Gorgias Hubspot Richpanel Salesf…shopify_lastmod: set to 2026-05-29shopify_lastmod: 2026-05-29 → 2026-05-30shopify_lastmod: 2026-05-30 → 2026-05-31shopify_lastmod: 2026-05-31 → 2026-06-03tagline: Elevate the customer experience … → Order context on every call. AI …description: Personalize conversations Inboun… → Aircall lives inside your Shopif…pricing_tiers: Essentials (+1 more) → Essentials (+1 more)categories: Chat (+1 more) → Chat (+1 more)shopify_lastmod: 2026-06-03 → 2026-06-04shopify_lastmod: 2026-06-04 → 2026-06-05shopify_lastmod: 2026-06-05 → 2026-06-06shopify_lastmod: 2026-06-06 → 2026-06-08shopify_lastmod: 2026-06-08 → 2026-06-10May 22, 26Jun 1, 26Jun 12, 26

Shopify Lastmod · Jun 11

2026-06-08 → 2026-06-10

Shopify Lastmod · Jun 10

2026-06-06 → 2026-06-08

Shopify Lastmod · Jun 7

2026-06-05 → 2026-06-06

PricingIdentity & listingCadence

Review fingerprint

What merchants raise, and how they feel about it.

Sentiment breakdown

  • Positive0% · 0
  • Neutral0% · 0
  • Negative100% · 2

Top themes

  1. 1. customer-support2
  2. 2. product-reliability1
  3. 3. pricing1
  4. 4. integration-issues1
  5. 5. missing-features1
  6. 6. refund-policy1

Plans

Aircall pricing tiers.

Essentials

$120/month

  • AI transcripts
  • AI Voice Agent (add-on)
  • 250+ integrations and API access
  • Unlimited inbound calls (toll-free excl)
  • IVR, call recording, and click-to-dial
  • Send and receive SMS and MMS
  • Softphone for desktop, Android, iOS
  • Unlimited simultaneous outbound calls

Professional

$210/month

  • All Essentials plan features, plus
  • Salesforce CTI integration
  • Mandatory call tagging, Smart routing
  • Advanced analytics and live monitoring
  • Advanced features supported
  • Manual & automated call back
  • Power Dialer & Voicemail Drop
  • Custom plan available with more features

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.

Find every brand running Aircall.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View Aircall on the Shopify App Store ↗