Add images and screenshots

Screenshots make steps easier to follow. Add them anywhere in an article.

#Add an image

• Use the image button in the toolbar and choose a file,
• paste an image you've copied, like a screenshot, or
• drag an image file into the article.

PNG, JPEG, GIF and WebP images up to 10 MB work. Each image gets a permanent address, so it appears wherever the article does: your help center, the messenger, and your own website.

#Describe it

Give each image a short description (alt text) when you add it. Screen readers read it aloud, and it shows if the image can't load.

#Tips for good screenshots

• Crop to the part that matters.
• Capture at the size people will see it, not full-screen on a large monitor.
• Use test data. Leave out customer names and personal details.