WeSupply Returns & Exchanges

Shopify returns and exchanges app by WeSupply·Automate your returns to reduce costs and turn returns into exchanges

Snapshot

5.00(11 reviews)#50of 182 inReturns and exchanges

Ongoing.AI tracks WeSupply Returns & Exchanges daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesReturns and exchangesStaff notifications

Rating

5.00

11 reviews

Pricing

From $60/mo

free_trial

Built for Shopify

No

Years live

5

launched Oct 8, 2020

Last updated

Jun 30, 2026

Shopify listing

Category rank over time

Where WeSupply Returns & Exchanges sits day-by-day in Returns and exchanges.

Position across the Returns and exchanges page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Returns and exchanges leaderboard →

Not enough history yet — chart fills in as the index accumulates.

Catalog position

Where WeSupply Returns & Exchanges sits in the App Store.

Rank and percentile inside the Returns and exchanges category — the competitive shape of the niche around this app.

Rank in Returns and exchanges

#50

of 182 active apps

Review count percentile

73th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

5

since 2020

Listing change cadence

What WeSupply Returns & Exchanges has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+15shopify_lastmod: 2026-06-07 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-30Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 1

2026-06-24 → 2026-06-30

Shopify Lastmod · Jun 25

2026-06-22 → 2026-06-24

Shopify Lastmod · Jun 23

2026-06-19 → 2026-06-22

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(11 reviews)
  • 100%positive12
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “I am using this app on my website to give customers the ability to track and return their own orders. So far the app works great and is very customizable. The customer service is top notch and Daniela is the best. Also, the developers are always improving the app with new features. The app is comparably price to Aftership, but this app provides so much more value without having to keep ugrading your plan for every little feature. I highly recommend this app!!!”
    Nyled Music Gift Store · 5★

    Plans

    WeSupply Returns & Exchanges pricing tiers.

    Growth

    $60/month

    • Create exchange orders in 1 click
    • Issue gift card & store credit
    • Variant exchanges
    • Advanced Automation
    • Policy Enforcer
    • Restocking Fees

    Advanced

    $78/month

    • Bundle Refunds
    • Exchange for any item "Shop Now"
    • Unlimited return destinations
    • Auto-Approve/Refund/Restock Options
    • Bonus credit

    Enterprise

    $1,125/month

    • Customer Success & Onboarding Manager
    • Custom ERP and Carrier Integrations
    • BigQuery Integration
    • Quarterly account review

    Capabilities

    What WeSupply Returns & Exchanges can do.

    The 35 capabilities WeSupply Returns & Exchanges lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Returns and exchanges

    Return options

    10
    • Automated refunds
    • Manual refunds
    • Exchanges
    • Replacements
    • In-store returns
    • QR codes
    • Gift cards
    • Store credit
    • Gift returns
    • Discount codes

    Return management

    16
    • Automated approvals
    • Return portal
    • Custom policies
    • Non-returnable items
    • Return windows
    • Return reasons
    • Multi-language
    • Shipping labels
    • Return tracking
    • SMS notifications
    • Email notifications
    • Custom branding
    • Refund management
    • Stock updates
    • Customer blocklists
    • Analytics

    Staff notifications

    Notification types

    7
    • Order cancellations
    • Order status
    • Shipping updates
    • Refunds
    • Returns and exchanges
    • Customer notifications
    • Staff notifications

    Customization

    2
    • Batch notifications
    • SMS templates

    FAQ

    WeSupply Returns & Exchanges — frequently asked questions.

    What is WeSupply Returns & Exchanges on Shopify?
    WeSupply Returns & Exchanges is a Shopify app in the Returns and exchanges category. Our platform makes returns profitable and delights your customers with self-service returns, fast returns management, condition-based return destinations, bundle returns, gift returns, and flexible return policies. Convert returns into new revenue by offering variant and full catalog exchanges, and gain repeat customers with gift cards, green returns, and bonus credit incentives. A better alternative to: Loop Returns, Narvar Returns, Aftership Returns, ReturnGo, Happy Returns. It averages 5.00 out of 5 across 11 merchant reviews on the Shopify App Store.
    How much does WeSupply Returns & Exchanges cost?
    WeSupply Returns & Exchanges has 3 paid plans on the Shopify App Store, starting at $60/month and going up to $1125/month.
    Is WeSupply Returns & Exchanges free?
    No, WeSupply Returns & Exchanges is a paid Shopify app. Plans start at $60/month on the Shopify App Store.
    When was WeSupply Returns & Exchanges launched?
    WeSupply Returns & Exchanges launched on October 8, 2020 — over 5 years on the Shopify App Store. In that time it has gathered 11 merchant reviews.
    Is WeSupply Returns & Exchanges Built for Shopify?
    WeSupply Returns & Exchanges does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best WeSupply Returns & Exchanges alternatives?
    Merchants commonly compare WeSupply Returns & Exchanges with EU Withdrawal Button & Form, AfterShip Returns & Exchanges, Return Prime:Return & Exchange, and ShipStation. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    401layers UG (haftungsbeschraenkt)

    EU Withdrawal Button & Form

    4.90★2,168

    Known for: ease-of-use

    AfterShip

    AfterShip Returns & Exchanges

    4.70★1,269

    Known for: customer-support

    Appsdart Solutions Private Limited

    Return Prime:Return & Exchange

    4.80★734

    Known for: customer-support

    ShipStation

    ShipStation

    4.20★669

    Known for: customer-support

    Browse more inAll Returns and exchanges apps All Staff notifications apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running WeSupply Returns & Exchanges.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Request access Get alerts on WeSupply Returns & Exchanges

    Prefer the source? View WeSupply Returns & Exchanges on the Shopify App Store ↗