Okendo
Shopify product reviews app by Okendo·Grow faster with AI-enabled community marketing apps from Okendo.
Snapshot
Ongoing.AI tracks Okendo daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
4.80
1,366 reviews
Pricing
From $19/mo
freemium
Built for Shopify
No
Years live
8
launched Jun 12, 2018
Last updated
Jun 30, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
+2
28-day Δ
+7
Rating change
7-day Δ
+0.00
28-day Δ
+0.00
Category rank over time
Where Okendo sits day-by-day in Product reviews.
Position across the Product reviews page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Product reviews leaderboard →
Keyword rank over time
Where Okendo shows up in App Store search.
Daily position on the Shopify App Store search-results page for every tracked term Okendo ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #10 on "reviews".
reviews
#14
best #10
−3 positions
loyalty
#17
best #12
−4 positions
Catalog position
Where Okendo sits in the App Store.
Rank and percentile inside the Product reviews category — the competitive shape of the niche around this app.
Rank in Product reviews
#9
of 385 active apps
Review count percentile
98th
vs category siblings
Rating percentile
61th
vs category siblings
Years on App Store
8
since 2018
Listing change cadence
What Okendo has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 1
2026-06-29 → 2026-06-30
Shopify Lastmod · Jun 30
2026-06-28 → 2026-06-29
Shopify Lastmod · Jun 29
2026-06-27 → 2026-06-28
Reviews
What merchants are saying
- 97%positive1,370
- 1%neutral8
- 2%negative32
Popular mentions
- pricing
- customer support
- limited features
- product bug
- onboarding
Top themes
- pricing1
- customer support1
- limited features1
- product bug1
- onboarding1
What merchants praise
“Excellent customer service. The app has endless customization features to really tailor it to your particular business. The onboarding process is seamless and they are ready to help with any issues you might possibly have!”
What merchants complain about
“I've been using Okendo since 2020. Recently, I wanted to use their Loyalty program, but my current plan went from $119 to $300. It's unnecessarily expensive. I don't recommend it.”
Plans
Okendo pricing tiers.
Free
Free
- Up to 50 orders/month
- Automated Review Request Emails
- Smart Review Form
- Review Rewards Engine
- Review Displays
- Google SEO Snippets
- Review Grouping
- Review Moderation
Essential
$19/month
- Up to 200 orders/month
- Everything in Free
Growth
$119/month
- Up to 1,500 orders/month
- Everything in Essential, plus:
- AI Review Summaries
- AI Review Keywords
- TikTok Shop Integration
- Q&A Widget
- Many more features...
Power
$299/month
- Up to 3,500 orders/month
- Everything in Growth, plus:
- Review Campaigns
- Advanced CSS Editor
- Email & SMS Integrations
- Advanced Reporting
- Managed Onboarding
- Many more features...
Capabilities
What Okendo can do.
The 47 capabilities Okendo lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
Product reviews
Display options
18- Testimonials
- Photo reviews
- Video reviews
- Star ratings
- Voting
- Badges
- Carousels
- Media galleries
- Grid layout
- Tabs or sidebars
- All reviews page
- Top reviews
- Review highlights
- Review summaries
- Q&A
- Product grouping
- Filtering
- Rich snippets
Ways to collect reviews
11- Email requests
- SMS requests
- Forms
- Surveys
- Promotions
- Referrals
- Import and export
- Review migration
- Review syndication
- Automations
- Custom requests
Loyalty and rewards
Program types
3- Reward programs
- VIP tiers
- Referrals
Rewards you can offer
15- Points
- Discounts
- Coupons
- Gifts
- Cash back
- Store credit
- POS rewards
- Shipping rates
- Free shipping
- Free products
- Early access
- Exclusive access
- Events
- Badges
- Custom rewards
FAQ
Okendo — frequently asked questions.
What is Okendo on Shopify?
How much does Okendo cost?
Is Okendo free?
When was Okendo launched?
Is Okendo Built for Shopify?
What are the best Okendo alternatives?
What complaints come up about Okendo?
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running Okendo.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Okendo on the Shopify App Store ↗